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Open Text Expands Email Management Suite with New Compliance Capabilities

Solution Addresses Email Regulations in Industries Such As Financial Services

Chicago, IL - 2006-03-22 - Open Text Corporation (Nasdaq: OTEX, TSX: OTC), a leading provider of Enterprise Content Management (ECM) software, today announced a major expansion of its already broad suite of email management solutions, with new compliance features that will help customers meet tough email regulations in industries, such as financial services, as well as address internal requirements for email monitoring.
The new capabilities include sophisticated tools for capturing samples of inbound and outbound emails from massive volumes of daily messages, administering review processes and managing audits for regulators. Open Text is offering the new features as part of Livelink ECM Email Monitoring, one of two solution sets Open Text offers for managing email in Microsoft Exchange and Lotus Notes.

Email mandates from government agencies, such as the U.S. Securities and Exchange Commission (SEC), are a key target for the new offerings. The SEC requires financial services companies to extract samples of dealer-broker correspondence for review, and maintain the samples for several years in the event of an audit. Open Texts solution helps customers capture email from dealer-broker accounts in a secure archive and periodically gather a sample of those emails in an auditing workflow.

Customers can also use the solution for internal purposes to automate managers reviews of employee emails. For example, on a scheduled basis, the solution can capture outbound emails on sales quotes to help ensure adherence to internal policies or to measure performance.

The risks of email and its overwhelming volume are among the biggest concerns for our customers, said Mark Portu, Vice President of Compliance Solutions at Open Text. These new compliance capabilities are an important extension of our email management suite. Were giving customers comprehensive solutions they can apply to a broad range of requirements, including government regulations, litigation e-discovery and internal policy mandates.

According to a 2005 report by Forrester Researchs Barry Murphy*, Records management (RM), message archiving, and electronic discovery solutions help enterprises follow best-effort processes for storing and archiving enterprise content in case the content is needed later for legal or regulatory purposes. These tools let companies know what they know, i.e., if a major executive has been sending emails about upcoming merger activities. It is only with this knowledge that companies can set informed legal strategies when compliance issues arise or when faced with litigation.

Among the new features are a variety of options for gathering samples of emails. Customers can schedule one-time or recurring reviews; specify the amount of content to gather; and define specific search criteria, including inclusive or exclusive keywords, users, dates, domains and record classifications. Comprehensive auditing capabilities help customers demonstrate successful audits to regulators through detailed audit logs. The solution also offers a dedicated workspace for administrators, reviewers and auditors, where they can maintain email messages, coordinate review processes, and manage escalations of questionable or objectionable content.

Open Texts Email Management Suite
Open Texts email management solutions fall under two solution sets: Livelink ECM -- Email Management and Livelink ECM -- Email Monitoring:

Livelink ECM -- Email Management includes basic archiving, as well as more sophisticated capabilities for managing email as corporate records. This solution gives customers a feature-rich records management system for email, combining retention and disposition policies, full-text search, fully automated and interactive classification, retention management, preservation and auditing.

Livelink ECM -- Email Monitoring offers robust search and e-discovery across the entire chain of email communication in an organization, in addition to the newly introduced sampling and review capabilities for inbound and outbound emails. The solution is powered by the same records management technology, providing features that help automate retention and disposition policies, automated classification, preservation, and auditing. Open Texts solutions work with major storage systems, including those from Hitachi Data Systems, Network Appliance, EMC, HP, Sun Microsystems and IBM. For more information, go to: http://www.opentext.com/2/sol-products/sol-pro-email.htm.
About Open Text
Open Text is a leading provider of Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Today, the company supports 20 million seats across 13,000 deployments in 114 countries and 12 languages worldwide. For more information on Open Text, go to: www.opentext.com. *The Price of Electronic Discovery Copyright 2005 Forrester Research, Inc, May 20 2005.
Trademark
Copyright 2006 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.
Release Disclaimer
Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995 This news release may contain forward-looking statements relating to the success of any of the Companys strategic initiatives, the Companys growth and profitability prospects, the benefits of the Companys products to be realized by customers, the Companys position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. The risks and uncertainties that may affect forward-looking statements include, among others, the failure to develop new products, risks involved in fluctuations in currency exchange rates, delays in purchasing decisions of customers, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers, demand for the Company's products and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2005. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

Source: OpenText

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